Smt. Rabiyabi Sheikh, an elderly lady aged about 65 years, residing at Ghatkopar, was travelling with her husband Shri Kasam Sheikh in S-10 Coach of 10111 Dn Konkan Kanya Express from Mumbai to Karmali.

While coming out of the washroom between Khed and Chiplun, though she opened the door, she slipped and her leg got stuck into the Indian style commode.

On hearing her yelling, her husband, who had accompanied her to the washroom and was waiting outside got worried and alerted the              co-passengers. In order to rescue the lady on priority, the door of the washroom was also dismantled to extend necessary help.  Though the TC, Coach Attendant and co-passengers tried their level best to pull her up, even by dismantling the door, she could not be pulled out. All out efforts and means were tried even after the train passed Chiplun, but in no vain.

By the time the train reached Ratnagiri, the Regional Railway Manager, Shri B B Nikam along with Doctors and Officers as well as Staff attended the lady in distress. Even then she could not be pulled out. It was therefore decided to detach the coach by accommodating the passengers of that coach into another coach and to cut the Indian style commode with the cutter meticulously in such a manner that she doesn’t get hurt.

At last the lady was rescued safely with a swollen leg and was taken to Civil Hospital Ratnagiri as a preventive measure and further attention.

KRCL always cares for the safety of their esteemed passengers and leaves no stone unturned to ensure their well – being.