In order to strengthen the relationship and to have a better co-ordination for Business Augmentation, Konkan Railway has nominated the following Key Customer Relation Managers to liaison with its esteemed Freight Stakeholders :-
|
Sr.No |
Key Customer Relation Manager |
Contact Nos. |
|
Stakeholders |
|
1 |
Chief Operations Manager, Navi Mumbai |
022-27587390 |
com@konkanrailway.gov.in |
Container Operators, Petroleum & Natural Gas, Major PSUs |
|
2 |
Chief Commercial Manager, Navi Mumbai |
022-27587490 |
ccm@konkanrailway.gov.in |
RO-RO,Parcel, UPCL,Fertilizer, Private Companies |
|
3 |
General Manager/ Business Development, Madgaon, Goa |
0832-2705268 |
gm_bus.dev@konkanrailway.gov.in |
Ministry / Chamber of Commerce, Ministry of Shipping and Ports |
|
4 |
Regional Railway Manager/Ratnagiri |
02352-228922 |
rrmrn@konkanrailway.gov.in |
FCI, Cement companies |
|
5 |
Regional Railway Manager/Karwar |
08382-283176 |
rrmkw@konkanrailway.gov.in |
FCI, Cement companies |
Apart from serving as a single point of contact for all communications, these Key Customer Relation Managers will have discussions with their esteemed Freight Stakeholders across the table for carrying out on the spot analysis for transportation of freight and to resolve any grievances arising out of the same for smooth and efficient transportation of goods by Konkan Railway.
Konkan Railway is committed towards serving its esteemed clients with a smiling face to ensure Customer Satisfaction.
