6. PASSENGER TICKETING (RESERVED AND UNRESERVED)

Sr. No.

Service

Time Limit

Single Window Agency

(to be contacted for progress /

non-compliance)

6.1

Unreserved Tickets:- (at stations where exclusive counters are provided, after the passenger enters the queue at window).

Way-side stations:10 min

Major Stations:-

Non peak time -10 min.

Peak time -25 min.

Regional Traffic Manager / Ratnagiri (Kolad to Madure stations)

SMS to Mob.: 9004477511

Regional Traffic Manager / Madgaon (Pernem to Bhatkal stations)

SMS to Mob.: 9004470393

Asst. Commercial Manager / Mangalore (Shiroor to Thokur stations)

SMS to Mob.: 9004476735

6.2

Reserved Tickets:-

Reservation and Cancellation (at stations where exclusive counters are provided after the passenger enters the queue at window)

Lean Period - 30 min.

Peak period - 45 min.

Regional Traffic Manager/ Ratnagiri

(Kolad to Madure stations)

SMS to Mob.: 9004477511

Regional TrafficManager / Madgaon (Pernem to Bhatkal stations)

SMS to Mob.: 9004470393

Asst. Commercial Manager / Mangalore (Shiroor to Thokur stations)

SMS to Mob.: 9004476735