Information Technology

Konkan Railway's business operations are fully dependent on the Information and Communication Technology (ICT) setup of KRCL, helping it remain lean, efficient, and paperless since its inception.

Java-Based KR ERP : The IT Department in KRCL has developed and maintains a customized ERP that operates 24x7 as a 'pillar' of KR's business. This fully integrated 'Railway Applications Package' is a unique and unparalleled custom ERP systm for Railway Operations. Details of all mudules of this ERP are available at link https://konkanrailway.com/pages/viewpage/railway_application_package

Indian Railway (IR) Applications: KRCL has also implemented IR applications like IREPS - Indian Railway E- Procurement as well as Control Office Application(COA) for train operations integrated with National Train Enquiry System(NTES) and the Unreserved Ticketing System(UTS).

e-Office : This application replaced the traditional file system to enable a paperless office, aiding digital transformation and speeding up clearances.

Gyansagar: An e-learining Portal implemented to enhance classroom teaching and other online courses, evaluations and assessments to Konkan Rail Academy.

Employees Self Service Portal : This portal provides all KRCL employees access to official information regarding their personal and service profiles, APAR reports, pass, leave and attendance details, pay and allowances, claims and more. It aso serves as a means of corporate communication, providing important highlights, achievements, upcoming events, news, broadcast messages, and other trending information related to KRCL.

Retirement Management Portal: A digital initiative for retired employees,offering post-retirement pass facilities and medical reimbursement facilities accessible from anywhere.

NIC Email System : Implemented as a part of the corporate mailing facility for all employees of the corporation, serving as the main means of communication for KRCL.

Disha : The KRCL intranet provides information and knowledge about organizational activities, circulars, procedures, and policies as part of official communication for employees.

Website : Through https://konkanrailway.com/, KRCL provides information such as current train positions, passenger facilities and amenities, feedback forms for complaints and suggestions, tender enquiries, status of contractors/vendors bills, latest news/press releases, Tourism Information and updates related to recruitment notifications.

Mobile Apps: Konkan Railway has launched its Train and Travel services KR Train App which provides information on Time Table of trains running on the Konkan route, current train position, tariffs of Roll-on-Roll-off services, Station Amenities, Passenger Helplines, medical facilities available in hospitals at nearby stations in the KR region. An internal app, KR-Karmi for employees to view their personal and official details, along with a dictionary of relevant contact details for disaster management and a provision to track contractor/supplier bill status. These applications are available on Google’s  Play Store and CDAC's Mobile Seva App Store.

CSR Initiative : Every year, the IT department conducts computer literacy classes for approximately 3,500 school children in villages along the KR route as a CSR initiative.

Social Media Presence : KRCL is actively present on social media through its handles on Facebook (@Konkan Railway Corporation Ltd), Instagram (@Konkanrailway), Twitter (@KonkanRailway), YouTube, and LinkedIn, engaging with railway customers for issue resolution and value-added suggestions.
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Last Updated on 19/07/2024