KONKAN RAILWAY NOMINATES KEY CUSTOMER RELATION MANAGERS TO LIAISON WITH FREIGHT STAKEHOLDERS FOR BETTER COMMUNICATION
In order to strengthen the relationship and to have a better co-ordination for Business Augmentation, Konkan Railway has nominated the following Key Customer Relation Managers to liaison with its esteemed Freight Stakeholders :-
Sr.No
Key Customer
Relation Manager
Contact Nos.
Stakeholders
1
Chief Operations Manager, Navi Mumbai
022-27587390
com@konkanrailway.gov.in
Container Operators, Petroleum & Natural Gas, Major PSUs
2
Chief Commercial Manager, Navi Mumbai
022-27587490
ccm@konkanrailway.gov.in
RO-RO,Parcel, UPCL,Fertilizer, Private Companies
3
General Manager/ Business Development,
Madgaon, Goa
0832-2705268
gm_bus.dev@konkanrailway.gov.in
Ministry / Chamber of Commerce, Ministry of Shipping and Ports
4
Regional Railway Manager/Ratnagiri
02352-228922
rrmrn@konkanrailway.gov.in
FCI, Cement companies
5
Regional Railway Manager/Karwar
08382-283176
rrmkw@konkanrailway.gov.in
FCI, Cement companies
Apart from serving as a single point of contact for all communications, these Key Customer Relation Managers will have discussions with their esteemed Freight Stakeholders across the table for carrying out on the spot analysis for transportation of freight and to resolve any grievances arising out of the same for smooth and efficient transportation of goods by Konkan Railway.
Konkan Railway is committed towards serving its esteemed clients with a smiling face to ensure Customer Satisfaction.
