7. PARCELS (Where exclusive Parcel Office is Provided )

Sr. No.

Service

Time Limit

Single Window Agency

(to be contacted for progress /

non-compliance)

7.1

Booking Time (after filling up forwarding note)

20 min. for generation of PWB / Lugg. Ticket

(excluding time taken for filling up the Forwarding Note.)

For Ratnagiri, Chiplun and Kankavli Stations:-

Regional Traffic Manager / Ratnagiri SMS at Mob.: 9004477511

For Verna, Madgaon, Karwar, Kumta and Bhatkal Stations:-

Regional Traffic Manager / Madgaon SMS at Mob.: 9004470393

For Udupi, Kundapura and Surathkal Stations:-

Asst. Commercial Manager / Mangalore

SMS at Mob.: 9004476735

7.2

Delivery of Parcel / Luggage

15 min.

For Ratnagiri, Chiplun and Kankavli Stations:-

Regional Traffic Manager / Ratnagiri SMS at Mob.: 9004477511

For Verna, Madgaon, Karwar, Kumta and Bhatkal Stations:-

Regional Traffic Manager / Madgaon SMS at Mob.: 9004470393

For Udupi, Kundapura and Surathkal Stations:-

Asst. Commercial Manager / Mangalore

SMS to Mob.: 9004476735

7.3

Loading Time

With in 24 hours of booking for daily trains

For Ratnagiri, Chiplun and Kankavli Stations:-

Regional Traffic Manager / Ratnagiri SMS to Mob.: 9004477511

For Verna, Madgaon, Karwar, Kumta and Bhatkal Stations:-

Regional Traffic Manager / Madgaon SMS to Mob.: 9004470393

For Udupi, Kundapura and Surathkal Stations:-

Asst. Commercial Manager / Mangalore

SMS to Mob.: 9004476735