6.PASSENGER TICKETING (RESERVED AND UNRESERVED)
| Sr. No. | Service | Time Limit | Single Window Agency (to be contacted for progress / non-compliance) |
| 6.1 | Unreserved Tickets:- (at stations where exclusive counters are provided, after the passenger enters the queue at window). | Way-side stations:10 min Major Stations:- Non peak time -10 min. Peak time -25 min. | Regional Traffic Manager / SMS to Mob.: 9004474410 SMS to Mob.: 9004477510 |
| 6.2 | Reserved Tickets:- Reservation and Cancellation (at stations where exclusive counters are provided after the passenger enters the queue at window) | Lean Period - 30 min. Peak period - 45 min. | Regional Traffic Manager/ SMS to Mob.: 9004474410 SMS to Mob.: 9004477510 |
