7. PARCELS (Where exclusive Parcel Office is Provided )
| Sr. No. | Service | Time Limit | Single Window Agency (to be contacted for progress / non-compliance) |
| 7.1 | Booking Time (after filling up forwarding note) | 20 min. for generation of PWB / Lugg. Ticket (excluding time taken for filling up the Forwarding Note.) | For Ratnagiri, Chiplun and For Verna, Madgaon, Karwar, For Udupi, Kundapura and |
| 7.2 | Delivery of Parcel / Luggage | 15 min. | or Ratnagiri, Chiplun and For Verna, Madgaon, Karwar, For Udupi, Kundapura and |
| 7.3 | Loading Time | With in 24 hours of booking for daily trains | For Ratnagiri, Chiplun and For Verna, Madgaon, Karwar, For Udupi, Kundapura and |
